Centre Manager


SALARY £16,000 TO £17,000 (FTE £30,000 - £31,895)


Kempston Community Association is looking to appoint a Centre Manager, with responsibility for the day-to-day operation of the Addison Centre.  This is a pivotal role, ensuring a vibrant and well managed facility for the benefit of local residents and organisations.

The Centre is an independent and self-funded community facility owned by the people of Kempston and administered on their behalf by the Trustees of the Kempston Community Association, which is a registered charity.

The Addison Centre is currently used by a number of local community groups on a weekly or monthly basis including The Grace Church.  There is both the capacity and the need to increase the number of regular bookings and for one-off events such as conferences, birthday parties, wedding receptions, dances, discos etc.

Working under the guidance of the Trustees the Centre Manager will be running the business, meeting members of the public, managing a team of four other part-time employees and keeping a keen eye on finances.

The successful applicant will be given considerable autonomy with regards to the day-to-day running and will need to be well-organised, self-motivated and flexible in their working methods.  The Centre Manager will determine exactly which times they work, dependent on the needs of the business and some working from home may be possible.  The applicant will need to be computer literate to manage online bookings and accounts and be confident with social media.  As the public face of the Centre, good inter-personal skills are also extremely important.

If you feel that you are able to fulfil this exciting role in the local community please send a CV outlining your previous work experience, including names of persons prepared to provide a reference as to your suitability for the post, plus a covering letter explaining why you feel that you are the person that we are looking for as our new Centre Manager.

Full details of the role and responsibilities are given below

Letters and CV should be submitted to with the subject heading ‘Centre Manager Application’

Closing date for applications July 31st 2023.


The description below gives an indication both of the types of day-to-day tasks, and the overarching responsibilities of the Centre Manager:


  • to manage, direct and liaise with all employees to ensure the effective operation of the Centre


  • To deal politely, enthusiastically and professionally with enquiries made by members of the public either in person by phone, e-mail or by other means with regard to the potential use of the Centre and its facilities
  • Maintain an online bookings system with scheduling and information for each event
  • Proactively seek new bookings and publicise events to increase use (e.g. through social media)
  • Balance the needs of each user group for the Hall as a multipurpose building


  • Arrange to show potential client around and answer queries
  • Confirm details and requirements before the event to ensure they run smoothly
  • Communicate between different user groups and equipment owners
  • Manage storage and other potentially conflicting needs of different users


  • Ensure arrangements are in hand for unlocking and locking of premises
  • .Ensure sound and projection facilities are available and in working order
  • Liaise with Bar Manager where hirers require a licensed bar
  • Provide all hirers (recurring and one-off) with details of fire alarms, location of emergency exits, evacuation assembly point and location of First Aid Box and Accident book
  • To ensure that all license requirements are adhered to.


  • Administer the payroll for permanent and casual staff
  • Use Kashflow accounting system (training will be given) to prepare invoices and record payments
  • Ensure payment of all bills and invoices for goods and services provided to the Centre
  • Advise on ways in which any cost efficiencies might be achieved
  • Prepare a simplified overview of finances to the Trustees at monthly meeting
  • To prepare end of year accounts to submit to auditors in advance of the Annual General Meeting.
  • Work with Trustees to identify and create bids for grants and other sources of funding to secure the future of the Centre


  • liaise with caretakers to ensure appropriate heating settings based on usage
  • monitor standards of cleanliness in all areas and direct caretakers where required
  • order cleaning supplies and other sundries necessary for good order
  • direct or arrange for minor maintenance to be carried out, including repairs or upkeep
  • ensure health and safety procedures are complied with by all employees and contractors


  • to notify Trustees and Committee of upcoming meeting including provision of agenda and minutes
  • prepare a simplified overview of monthly income and expenditure to monthly Trustees meeting


The continued viability of the Centre will rely on the organisational and personal skills of the Manager, their communication with all members of the community and in working alongside the Trustees.

The core skills for this role are people skills, and we are looking for someone to really bring the spaces to life. The person appointed is likely to have a good number of the following skills or experiences:

  • Confident, self-motivated, innovative and able to work under pressure
  • Highly organised and self-reliant with administrative tasks and timekeeping
  • Able to prioritise tasks and to adapt to changing needs
  • Computer literate with a working knowledge of Microsoft Office programs and email
  • Comfortable using social media platforms to promote events and manage communication.
  • A professional attitude and approach with excellent written and verbal communication
  • Friendly and able to work collaboratively and build good relationships with people
  • Understanding of budgeting and basic accounting (i.e. income and expenses)
  • Willing to work occasional evenings and weekends
  • Knowledge of and interest in the local community


  • Initial 12 month contract with expectation to become permanent
  • Hours equivalent of 20 hours per week worked flexibly to suit a mutually agreeable schedule
  • 28 days paid holiday (based on 4 hours per day)
  • Location to be primarily office based, but some home working possible
  • Annual salary £16,000 to £17,000 (FTE £30,000 - £31,895)
  • Payment monthly in arrears